INFO

HELPFUL INFORMATION

Please be aware that we are an Australian based business and that all prices quoted are in AUSTRALIAN DOLLARS

ORDERING
Placing an order is easy. All you have to do is choose the  item you would like to purchase (making selection from drop-down menus where necessary)  and then hit the "Add to Cart" button. This will be located to the right of the item photograph (you cant miss it). You can then continue shopping or alternatively check out.

Once you have completed your purchases click the open your cart , select proceed to checkout, and follow the simple instructions.

Note: You can check what is in your cart and make adjustments at any time. Simply click the cart symbol located in the top right hand side of your screen for easy reference.

SHIPPING
Shipping is calculated at checkout. Most items fall within the flat rate shipping option, however some larger /heavier items will incur a higher postage fee. This will always be noted on the listing.

In some cases, some of the bulkier/heavy or fragile items cannot be shipped and will be offered for PICK UP only. Pick up is offered (on arrangement) from Norwest or North Richmond NSW. (PLEASE NOTE: Some of these bulky items may still be eligible to be shipped via courier for a reasonable amount. Please do not hesitate to contact me for a shipping quote if interested).

Items will be shipped via Australia Post (regular post) or local Courier Service and tracking numbers are supplied.

All care is taken when packing and posting your parcels, however, I accept no responsibility for lost or damaged parcels once they are in the hands of the shippers.

Orders are generally shipped out twice weekly on Wednesdays and Fridays, more frequently if time allows.

INTERNATIONAL ORDERS
Sorry, at present we do not offer international shipping.

WHOLESALE
If you are a registered business with an ABN and are interested in stocking my candles please feel free to get in touch with me via the contact link ion the homepage and I will be happy to discuss the wholesale process with you in more detail.